ALTOCLOUD CONNECT WITH YOUR DIGITAL CUSTOMERS Trademark Information

Trademark by Altocloud Limited

computer software for contact center management; computer software for augmenting agent interaction with customers, namely, cloud-based software for use in the collection and analysis of data utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction; a combination of...

business management consultancy; data processing services; commercial consultancy and business analysis relating to contact center management; all of the above relating to cognitive computing technologies that provide multi-modal natural language processing, predictive analytics and machine learning for contextual analysis in connection with customer agent interactions

consultancy services in the field of design and development of computer hardware systems; consultancy services in the field of maintenance of computer software for computer systems; providing online non-downloadable cloud-based software for contact center management; non-downloadable cloud-based software for augmenting live agent interactions with customers, specifically for use in the collection and analysis of data utilizing natural language...

Classification Information

Use in Commerce Trademark - Applicant has provided proof of use of this mark in commerce to USPTO.

Primary Class: Class Details:
Class (009)
Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
First Use Anywhere:: 1/23/2013
First Use In Commerce: 3/1/2014
Class (035)
Advertising; business management; business administration; office functions.
First Use Anywhere:: 1/23/2013
First Use In Commerce: 3/1/2014
Class (042)
Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
First Use Anywhere:: 1/23/2013
First Use In Commerce: 3/1/2014
General Information
Word mark: ALTOCLOUD CONNECT WITH YOUR DIGITAL CUSTOMERS
Status/Status Date:
ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE
6/2/2019
Serial Number: 88054997
Filing Date: 7/27/2018
Registration Number: NOT AVAILABLE
Registration Date: NOT AVAILABLE
Goods and Services: computer software for contact center management; computer software for augmenting agent interaction with customers, namely, cloud-based software for use in the collection and analysis of data utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction; a combination of computer hardware and non-downloadable cloud-based software that integrates analytics and machine learning and provides assistance to live agents who are interacting with customers in a multi-modal environment in addition to providing automated assistance to a customer without live agent intervention
Mark Description: The mark consists of the stylized wording "ALTOCLOUD" in lowercase font above the wording "CONNECT WITH YOUR DIGITAL CUSTOMERS".
Type Of Mark: Service Mark
Published For Opposition Date: N/A
Last Applicant/Owner:
Altocloud Limited
Galway H91HY51
Mark Drawing Code: Drawing with Words in Stylized form
Design Search:
(NO DATA)
Register Type: Principal
Disclaimer: (NOT AVAILABLE)
Correspondent:
GENESYS TELECOMMUNICATIONS LABORATORIES,
14399 PENROSE PLACE, 5TH FLOOR
CHANTILLY, VA 20151
Current Status:
ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE
6/2/2019
Correspondent Search:
MARGARET J. BAUMGARTNER is a correspondent of ALTOCLOUD CONNECT WITH YOUR DIGITAL CUSTOMERS trademark.
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